Privacy Policy

Last updated: 08/08/2025

Who We Are

SmartScrub is a professional cleaning service operating across the UK. Our website address is: https://smartscrub.co.uk

What Information We Collect

We only collect information that you voluntarily provide to us:

  • Contact Information: When you call or email us for a quote, we may record your name, phone number, email address, and property details.
  • Website Analytics: We use Google Analytics to understand how visitors use our website. This includes anonymous information about your visit (pages viewed, time spent, general location).

How We Use Your Information

We use the information you provide to:

  • Provide you with cleaning service quotes
  • Schedule and deliver our cleaning services
  • Communicate with you about your service
  • Improve our website and services

How We Protect Your Information

We take data security seriously:

  • We never sell, rent, or share your personal information with third parties
  • Contact information is stored securely and only accessed by authorized staff
  • We only retain your information as long as necessary to provide our services

Cookies

Our website uses minimal cookies:

  • Essential cookies: Required for the website to function properly
  • Google Analytics cookies: Help us understand website usage (anonymous data only)

You can disable cookies in your browser settings, though this may affect website functionality.

Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

  • Ask what personal information we hold about you
  • Request corrections to any incorrect information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request transfer of your information to another service

Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:

  • Email: info@smartscrub.co.uk
  • Phone: 0750 810 5192

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.